Ocean Freight Specialist

Responsibilities:

• Coordinate Ocean FCL (Full Container Load) and LCL (Less than Container Load) shipments, including communication with the Customs department.
• Execute daily customer orders and vendor requirements, ensuring necessary documents and processes are followed.
• Respond to customer orders, inquiries, invoice questions, and other correspondence in a timely and professional manner.
• Maintain shipment system data and document integrity for client web tracking purposes.
• Perform other tasks as assigned by the Ocean Manager.

Qualifications:

• Excellent communication skills, both written and verbal.
• Ability to manage time and priorities effectively to address customers' changing needs.
• Outstanding customer service skills.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Comfortable using computers.

Education and Experience:

• No degree required.
• 2-3 years of experience in a similar field.
• Knowledge of ocean export/import processes and regulations.
• Proficiency in MS Office Suite, including Outlook.